Effective Date: 1st Jan 2025

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At Provork Consultancy ("we," "our," "us"), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.provork.com], interact with us through forms or communication tools, or use any of our services.

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By using this website, you agree to the terms outlined in this policy. If you do not agree, please do not access or use our website or services.

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1. Information We Collect

We collect both personal and non-personal information to improve your experience and provide our services.

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a. Personal Information

You may provide personal information when you:

• Fill out a contact form or subscribe to updates

• Register for a webinar, course, or service

• Engage with us via email or social media

This may include:

• Name

• Email address

• Phone number

• Company name

• Country/location

• Other details relevant to your inquiry​

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b. Non-Personal Information

We may collect information automatically via cookies and analytics tools, such as:

• Browser type

• Device and operating system

• Pages visited and time spent

• IP address (anonymized where possible)

• Referral sources (e.g., search engines, links)

 

2. How We Use Your Information

We may use your information to:

• Respond to your inquiries or service requests

• Provide you with relevant content or resources

• Improve our website, services, and communication

• Send occasional newsletters or updates (if subscribed)

• Conduct analytics to understand website performance and user behavior

We will not sell, rent, or share your personal information with third parties for marketing purposes.

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3. Cookies and Tracking

Our website uses cookies and third-party tools (such as Google Analytics) to enhance user experience and analyze traffic. Cookies are small text files that help store preferences or session data.

You can choose to disable cookies via your browser settings. However, doing so may limit certain functionalities of the site.

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4. Third-Party Services

We may use trusted third-party providers for:

• Email marketing (e.g., Mailchimp)

• Website analytics (e.g., Google Analytics)

• Web hosting and form handling

These providers have their own privacy policies, and we recommend reviewing them to understand how your data may be handled by them.

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5. Data Retention

We retain your personal data only as long as necessary to:

• Fulfill the purposes outlined in this policy

• Comply with legal or regulatory obligations

• Maintain accurate business and communication records

You can request deletion of your data at any time by contacting us.

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6. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you

• Request corrections or updates to your information

• Request deletion of your data ("right to be forgotten")

• Withdraw consent for marketing communication

To exercise any of these rights, contact us at we@provork.com

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7. Data Security

We implement reasonable security measures to protect your information from unauthorized access, loss, or misuse. However, no method of internet transmission or electronic storage is 100% secure.

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8. Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect or solicit personal data from minors.

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9. Updates to This Policy

We may revise this Privacy Policy from time to time. The most current version will always be posted on our website with the effective date updated. We encourage you to review it periodically.

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10. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or your data, please contact:

Provork Consultancy Services
Email: we@provork.com
Website: [www.provork.com]